Privacy Policy

Bright Mental health Privacy Policy 

Last Updated: 2026/02/19

At bRight Mental Health, we take your privacy as seriously as your mental health. Because we use Google Workspace for Nonprofits, your data is stored on highly secure, encrypted servers.

1. What Information We Collect

When you book a session through our "Digital Clinic," we collect:

• Name and Email address.

• Optional notes you provide regarding your session.

• Log data (like your IP address) via Google Analytics to help us improve our site.

2. Why We Collect It (POPIA Compliance)

We collect this data solely to:

• Schedule and confirm your appointments.

• Send you the automated Google Meet link for your session.

• Communicate neuroscience tips and NPO updates (only if you opt-in).

3. We Protect Your Data

• No Selling: We will never sell, rent, or "trade" your personal information to third parties.

• Confidentiality: As a Neuroscience Coach and/or Counselor, your session notes are stored in a secure, password-protected Google Drive accessible only by your practitioner.

• POPIA Rights: You have the right to ask us what data we have about you, and you can ask us to delete it at any time by emailing info@brightmentalhealth.co.za.

4. Third-Party Services

We use Google Workspace (Calendar, Meet, and Drive) to power our app-like experience. By booking, you acknowledge that your data is processed through Google’s secure infrastructure.